Help & Support

help and support

Welcome to BikeZaar Help & Support

To help you as quickly and efficiently as possible, we have listed some general Frequently Asked Questions (FAQs) below. 

Because we are a Marketplace, we have lots of different Sellers. This means that we might not be able to answer all of your queries in the general FAQs.

If you have a more specific query about a product, order, shipping, delivery and returns etc, you can contact a Seller directly by logging into your account.

If you don’t have an account you can create one here

You can even ask about products before you make a purchase. These messages will be posted to the relevant Seller who will respond to you directly. You will find all of your messages and Seller responses within your account.

In the event that you cannot find an answer to your query in the general FAQs below, or after contacting a Seller through your account, you can still contact BikeZaar Customer Services here.